Privacy Policy

Effective Date: April 1st, 2025

At Findly  US your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information from you when you visit our website or make a purchase:

Personal Information:

  • Account Information: When you create an account, we may collect your name, email address, password, phone number, and billing/shipping addresses.
  • Payment Information: When you make a purchase, we collect your payment details (credit card number, billing address, etc.) through our secure payment processors.
  • Order Information: We collect data related to your orders, including the items you’ve purchased, your shipping information, and your transaction history.
  • Customer Support Information: If you contact us for customer support, we collect information about your inquiry and interactions with our support team.

Non-Personal Information:

  • Browsing Data: We collect information about your device, browser, IP address, and the pages you visit on our website using cookies and tracking technologies. This helps us improve user experience and understand how our site is used.

2. How We Use Your Information

We use your information for several purposes:

  • Order Processing: To process and fulfill your orders, manage your account, and provide customer service.
  • Payments & Fraud Prevention: To complete transactions and ensure secure payments. We also use your information to detect and prevent fraudulent activities.
  • Communication: To communicate with you about your orders, promotions, and updates. You may receive emails regarding order confirmations, shipping updates, or special offers (you can opt-out of promotional emails at any time).
  • Improving Our Services: To improve our website, product offerings, and customer support by analyzing user behavior.
  • Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Protect Your Information

We take the security of your personal data very seriously. To protect your information, we implement a variety of security measures:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive information such as credit card numbers and personal data during transmission.
  • Payment Security: All payment transactions are processed via trusted, third-party payment processors (e.g., PayPal, Stripe), which comply with industry standards for security (PCI DSS).
  • Access Control: Access to personal data is restricted to authorized personnel only, and we employ strict internal security policies.

Despite our best efforts, no security system is completely foolproof, and we cannot guarantee absolute security. However, we are committed to taking all reasonable steps to protect your information.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data in the following limited circumstances:

  • Service Providers: We share your information with trusted third-party service providers (such as payment processors, shipping companies) to complete services you’ve requested. These providers are obligated to protect your information and use it only for the purpose of delivering services on our behalf.
  • Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.
  • Business Transfers: If we undergo a business transition (e.g., a merger, acquisition, or sale of assets), your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our site if such a change occurs.

5. International Data Transfers

As we serve customers both in the U.S. and abroad, your personal data may be transferred to and stored on servers located in countries outside of your own. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed. By using our site or services, you consent to the transfer of your data to countries outside your own, including the U.S.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your shopping experience. These technologies help us:

  • Remember your preferences and settings for a more personalized experience.
  • Understand how visitors interact with our website to improve performance.
  • Track website usage and marketing effectiveness.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, certain features of our website may not function correctly if cookies are disabled.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us.
  • Opt-Out of Marketing Emails: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link in any email we send you.
  • Data Deletion: In some cases, you may request that we delete your personal data. Please note that certain information may be retained for legal or business purposes.
  • Data Portability: In some jurisdictions, you may request a copy of your personal data in a machine-readable format.

To exercise your rights, please contact us at info@findlyus.com

8. Third-Party Websites

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal data.

9. Children Personal Information

The site and services are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under sixteen (16). If you are under the age of 16, please do not provide any personal information through the Sites or Services. If a customer is suspected of being younger than 16 years of age, Findly US will take steps to delete the individual's information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting a prominent notice on our website. The updated policy will be effective as of the date indicated at the top of the page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Best Deals US
Email: info@findlyus.com
Phone: 516-343-8957
Address: 21 High Gate Dr, Smithtown 11787, NY